Model policies

How Just Gold's four values guide conduct, communication, collaboration and strategy, and what counts as a breach.

The conduct expected of everyone Just Gold engages, the work we refuse, and what happens when the code is breached.

Who is responsible for what at Just Gold, how decisions are delegated and how issues are escalated.

How Just Gold receives, acknowledges, investigates and resolves complaints and feedback from clients, communities and the team.

What serious wrongdoing can be reported, how to report it, the protections for people who report and how reports are reviewed.

The ethical standards Just Gold applies to everything it publishes, including consent, review and corrections.

Rules for posting on behalf of Just Gold, personal social media use, moderation and breaches.

The Australian legislation and international frameworks Just Gold's policies align with.

Who holds which compliance responsibilities at Just Gold, from the CEO to every staff member and contractor.

The registers, logs and triggers Just Gold uses to track and report compliance.

How often Just Gold reviews its policies, what triggers an interim review and how changes are approved.

The minimum conditions and cultural expectations for everyone who works at Just Gold, including onboarding and exit.

Just Gold's approach to hybrid, remote and flexible work, and its commitments on wellbeing.

What counts as discrimination, bullying and harassment at Just Gold, what is expected of everyone, and how incidents are reported and handled.

The leave, flexibility and confidential support Just Gold provides to people affected by family and domestic violence.

Just Gold's inclusive paid parental leave for birth, adoption, surrogacy and kinship care.

Just Gold's intersectional approach to workplace inclusion, with commitments and examples in practice.

The minimum accessibility standards for Just Gold communication and the alternative formats it provides.

The accessibility requirements for Just Gold events and the principles for designing inclusive services.

The workplace adjustments Just Gold provides, how to request them and what managers must do.

How Just Gold makes its content and engagement linguistically and culturally accessible.

How Just Gold collects, stores, uses and deletes personal, cultural and sensitive information, and how breaches are handled.

What counts as a conflict of interest at Just Gold and how conflicts are declared, recorded and managed.

Acceptable use of Just Gold credit cards, what is not allowed and how spending is checked.

What counts as a crisis for Just Gold and the five step process for responding to one.

The types of risk Just Gold manages and how risks are assessed, recorded and escalated.

The professional boundaries Just Gold expects in every client and community setting.

Just Gold's minimum requirements and safeguarding principles when working with children, young people and people experiencing vulnerability.

What informed consent means at Just Gold and how people's stories and identities are represented.

What concerns and incidents must be reported, how to report them and the timelines for response.

Just Gold's commitments and due diligence steps to identify and eliminate modern slavery in its operations and supply chain.

How Just Gold reduces its environmental footprint across travel, procurement, events and digital work.

The minimum standards Just Gold expects of suppliers, the suppliers it prefers and the tools it uses to assess them.

The ethical and social justice principles Just Gold applies to every procurement and budgeting decision.

The businesses Just Gold prioritises in social procurement, its local sourcing commitments and how impact is tracked.

What Just Gold expects of its suppliers, the warning signs it watches for and how it responds to supply chain risk.