Conduct in client and community settings

Policy statement

Everyone we engage deserves dignity, safety, and consistency. Just Gold maintains clear boundaries in all professional relationships, particularly where trust and power dynamics are involved.

What’s expected

• Be respectful, consistent, and culturally aware in all interactions.
• Keep relationships professional: don’t blur personal and professional lines.
• Avoid sharing sensitive personal information unless clearly relevant and safe.
• Honour commitments, show up on time, and respect people’s time and space.

What’s not acceptable

• Forming romantic or sexual relationships with clients or community participants.
• Using community spaces or events to promote personal business or beliefs.
• Breaching confidentiality through casual or ‘off record’ conversations.
• Social media contact that creates confusion about professional roles.

Application

Applies to all Just Gold staff, interns, contractors, and project collaborators in any setting involving community, clients, or stakeholders.